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Was I wrong or the angry hairdresser?

Was I wrong or the angry hairdresser? Topic: Order of the sister wives
July 24, 2019 / By Nerissa
Question: Ok so I went to the haircutter and I was looking for a Redken shampoo. They didn’t have it so they guy running the salon asked me if he should order it for me. I said ok. Then when I got to my car I remembered they sell it at the grocery store so I bought it from there. I went back to the salon (the store is approx. 30 seconds away from the salon) and I tell the guy I found the shampoo but they didn’t have the conditioner so I don’t want the shampoo I just want the conditioner. The guy got mad and was like “you’re wasting my time” and what not because he already ordered them. Then he angrily gave me my money that I spent on the old shampoo. (I previously bought the wrong shampoo and wanted to return it and buy the Redken). This all happened within 5 minutes so I don’t know his problem. I mean come on call up Redken and say cancel the order. They aren’t going to ship it in 5 minutes. I’ve been going to this salon for 8-10 years (he’s been working there since then) so I was just thinking to myself that why the hell is he blowing up on me when I pay him...he doesn’t pay me. I don’t have to go to his salon...there is one down the street. I suspect he was getting mad because he had to give me my money back. So whose is wrong? sorry that was long... thanks i was just sanding there nodding my head because i was thinking....WHAT no one was even in the salon...but i was still wasting his ime...god knows how that happens i think he has anger problems. His wife works there and she said she won't let any of her daughters marry a Greek person (they are Greek) because Greeks have anger problem NOT BEING RACIST. I'm stating what his wife said you know know that i think about the hairdressers there they are b****** I remeber a while a go his wife told my friend her hair was like a lion's mane. My friend was very embarrassed my sisters want to get their haircut this week so he'll see me there (i have to go or else i'll be hime alone). They most likely won't go to the other salon since we've been going here for a long time sorry about the additional details LOL
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Best Answers: Was I wrong or the angry hairdresser?

Lucile Lucile | 10 days ago
As 'annoying' as he thought you were, he had no right to treat you that way. YOU're the customer, and deserve respect. He might have found it annoying that you couldnt make up your mind, and had him ordering and cancelling orders. Even so, it was not right of him to treat you that way. I would've just said, "Forget it. I dont want any more business with YOU". And walked away.
👍 168 | 👎 10
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Lucile Originally Answered: I am so angry right now?
As the parent of a 17 year old daughter my first question is how well do your parents know the people you would be going with? It is hard for parents to come to grips with the idea of their daughter (or son) going so far away with someone they don't know well or are not sure about. You have a well thought out question and if you were to approach your parent(s) in a mature way at a less stress time and present your case , as it were, much as you did on here, explaining how you would cover your school work etc., you may at least get them to listen to you. Ask your prospective to host(s) to meet your parents in a pleasant, low key way. No pressure, just a friendly meeting. I hope you have a Merry Christmas..

Kaycee Kaycee
You're both wrong. While he should have contained himself better, you don't know what his day might have been like. Maybe before you walked in he was having another customer issue, or he was responsible for opening the shop, or anything else. Perhaps he was annoyed b/c "first you want it, then you don't, oh, never mind, just the conditioner". You could have let the order go (then you'd have more stuff). While you might think it takes 5 minutes to make that call, maybe after you left he DID, and now he had to call again and cancel and change it. Nowadays companies you have to order things with are real pains about how orders are handled. And blame that on the computers. Maybe he was annoyed that you went down to the grocery to get it. Maybe he's heard stuff about YOU from other hairdressers in the shop. So many variables here. If it really bugs you go the other hair shop.
👍 60 | 👎 4

Honey Honey
The customer is always right... although I do believe there is some cutoff about a person in retail having to kiss major a$$ to unreasonable people, I dont think it was an unreasonable thing at all. I mean, you spent more time running around looking for and asking about the product than he did making his 2 minute phone call and you certainly werent getting paid for your time. Still, I would just chalk it up as a funny thing. People like that actually entertain me in some way... I mean, how sad would it be to have a life like that where little bitty things like that actually bother a person?? Imagine how he might handle it when things actually really do go wrong! Some people just walk around with this attitude and an undeserved sense of entitlement. They think it's Paris Hilton shiek - but even if walking around with a big red clown nose was the "thing" these days - uh, it really does just look stupid after all! LOL - and so did he...
👍 51 | 👎 -2

Edda Edda
he is probably familiar with you since you have been his customer foe more than eight years.Perhaps you also know his character by now.There must be something else than a mistaken shampoo problem.What ever it is you are the person who is directly involved in this case.You have not stated whether you ask him anything or en quire why he was very angry.The fact is not clear to make any judgment although the general principal is the customer is always right.Yes you may be right in so far as the business is concerned but the Human factor in any business determined the relationship between the buyer and the seller.It is inconceivable to think that you as a customer of eight years can get into a dispute over a silly shampoo...there must be other hidden facts that you are not revealing.The seller is not always wrong and the customer is not always right.
👍 42 | 👎 -8

Chantelle Chantelle
Maybe he gets some sort of commission. But the "customer is always right" so if you only wanted the conditioner, I don't see what the problem is. Did he phone the order in or on paper? I'm assuming by paper, so he could have just written out a new order. As long as you were polite, he was wrong. EDIT: what? is the hair guy on here giving everyone thumbs down?
👍 33 | 👎 -14

Anstey Anstey
He might have ordered it already. Then he had to call back and cancel...not to mention they actually may have in fact already shipped the order. You simply don't know. I can see how that might irk him. Most stores that do special orders consider the deposit non-refundable. He should have explained that to you, but it's not totally his fault. While his attitude was not necessary, you should understand what the store policy is before you pay a deposit on a special order. Also, the customer is absolutely NOT always right. That old adage might have worked when customers weren't jerks...and I'm not saying you're a jerk....but there are customers who should not be tolerated because they are abusive scammers. Welcome to 2008, folks.
👍 24 | 👎 -20

Zach Zach
It takes no extra time to smile at the customer and cancel an order. So you got the product somewhere else. He was petty to take it as a personal slight. Perhaps it's time to go haircutter shopping.
👍 15 | 👎 -26

Sherwood Sherwood
He sounds like an b*tchy hair-dresser to me. Maybe try another salon these people sound rude. They should understand that they are running a business and that by treating a customer with disrespect they are doing alot of damage and building a bad rep.....I can't believe how arrogant people can be....That's not proffesional or customer oriented at all. You didn't do anything wrong!
👍 6 | 👎 -32

Nun Nun
He sounds like a drama queen.Go to a new salon.He's not the only game in town.If he doesn't value a long time customer,he deserves to lose you as a client.
👍 -3 | 👎 -38

Nun Originally Answered: Do I have the right to be angry?
I believe that we are all different, you see in life friendship is not fixed or defined for all of us, but rather each two people or more have a special unique relationship. So there are some people some kind of friends that can't handle other's problems they just don't know what to do or how to react. I remember watching a documentary on TV, they were taking about the daily life of a man with brain Cancer. He said when he was talking about his friends, that he has many types of friends, some whom he can trust with his private problems and can help him and come spend hours with him in the hospital, some whom he can only call them to joke and have fun with them, some others whom he can just debate and have some respectful exchange of information... At the end he said that you only need one friend for each need. One friend that will help you with your problems, One friend whom you like to laugh and relief the stress and anxiety. One friend whom you go shopping or doing some specific activity. One friend whom you need to support you and get your back when you have problems. One specific friend or person for each need. Usually the Best friend, is an exception to this rule, where he or she can gather all those needs for you at once. Some other good friends can gather one or two needs even more...etc And the no-friend person or complete stranger does not help you nor interact with you at all they provide you with 0 need. So this friend of yours, is definitely not your Best friend, she is just a friend that can only provide you with one type of needs, you can't blame her, she is doing her best, obviously she is not great with helping others nor assisting them in their problems, but at the same time she specializes in other types of needs maybe being funny and spending some good time relief the stress and forget the problems could be her need for you and your interest for her. You see each one of us, has a specific field that he or she excels in, funny, wise, reliable, serious, knowledgeable, compassionate, understanding, helpful, lucky, bright... etc... Very few can clam to be excellent in all the fields, and none can clam to have no field of interest nor excellency at all. Every single human being at least excels at one field and can be helpful useful to others , and can become more if he or she chooses to. So have faith, don't blame others when you discover their limited abilities to provide you with some special needs. But rather have faith, that the friends you're looking for exist, you just need to be yourself, to be open with people as best as you can, talk with a lot of people be nice and respectful while talking with them and taking some time to notice them and notice their interests and the way they are; And among those people whom you take time to notice and get to know , you'll find some few friends that will provide you with some needs and specific help for each field. You have to try, there are millions of people whom you can reach and get to talk to, surely among them are your friends. Friendship does not have any limits nor boundaries of age, you can have adults as friends as well as children. Virtual friends or real ones. All can be your friends. Just be yourself, and be tolerant and respectful to others, surely the best of them will do the same with you or even more. So be happy and have a good time laughing and relaxing with your friend, maybe when you make her laugh you're helping her more than she might think. Maybe at the end she needs you more than you need her. So when ever you don't find the friends you're looking for, at least be the friend that people are looking for. Anyway , be yourself and trust your heart, be honest, and take care of yourself, you may not see it right now, but you are more precious to this world and to yourself than you might think. Have a nice life full of happiness, light and mercy :)

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